In-Home Urgent Care

Community First has partnered with DispatchHealth to provide urgent care services in the comfort of your own home. Simply book your appointment, and a professional medical team will come to you to provide in-home treatment for a wide range of non-life-threatening medical conditions.

In-Home Urgent Medical Care for Community First Members

Can I get in-home urgent care?
In-home urgent care through DispatchHealth is available to all Community First Members, including children, adults, and seniors.

What is in-home urgent care?
In-home urgent care is same-day medical care for adults and children provided in the comfort of your own. DispatchHealth arrives fully equipped to test and treat everything an urgent care center can. Just request a visit, enjoy expert care at home, and relax and recover.

How do I make an appointment?
Make an appointment online at, download the mobile app, or call 210-245-7120.

When can I make an appointment?
Appointments are available 7 days a week (including holidays) from 8:00 a.m. to 10:00 p.m.

How long will I have to wait before I’m seen?
When you book your appointment, you will be given a timeframe for arrival. A medical team should arrive at your home within approximately two hours.

What conditions/illnesses can be treated With In-Home Urgent Care? 

DispatchHealth can treat a variety of illnesses and conditions. They can also perform various procedures, including lab tests, administering IVs, and changing catheters.

  • Flu (Influenza)
  • Edema (fluid buildup)
  • Kidney Stones (with known history)
  • Injuries Resulting From Falls
  • COPD Exacerbations
  • Diarrhea
  • Excessive Vomiting
  • Back, Neck & Joint Pain
  • Urinary Tract Infections (UTI)
  • Bed Sores & Pressure Ulcers
  • Congestive Heart Failure (CHF)
  • Viral Infections
  • Dizziness & Vertigo
  • Head Injuries
  • Severe Skin Infections (including Cellulitis)
  • Asthma Attacks
  • Shortness of Breath
  • Minor Fractures; Sprains, Strains & Bruises
  • Strep Throat
  • Weakness or Fatigue
  • Crohn’s Disease Exacerbations
  • Infected Wounds & Ulcers
  • Boils & Abscesses
  • Cuts & Lacerations that Require Stitches
  • Upper Respiratory Infections
  • Eye Infections & Injuries
  • Pneumonia
  • Dehydration
  • Severe Migraines
  • High Fevers
  • Heart Palpitations
  • Inability to Urinate
  • Severe Cough & Croup
  • Food Poisoning
  • Sinus Infections
  • Shingles
  • COVID-19
  • Nosebleeds
  • Bronchitis
  • Catheter Problems & Malfunctions
  • Diverticulitis
  • Severe Constipation
  • Anxiety

We’RE Here To Help

We are happy to answer any questions you may have about your Community First Member benefits. Call 1-800-434-2347, Monday through Friday, 8 a.m. to 5 p.m., to speak with a representative who can help. 

If you need health advice after hours, call the Community First Nurse Advice Line at 1-800-434-2347, available 24 hours a day, 7 days a week, 365 days a year, to help you get the care you need.

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