Key Details:

Community First Health Plans has created a new Provider Services line to streamline support: 210-358-6030. Make this your go-to number to replace calling different Community First numbers for different services.

Call 210-358-6030 for assistance with:

  • Member benefits or eligibility
  • Authorizations
  • Scheduling non-emergency medical transportation for a patient
  • Service coordination
  • Questions regarding claims
  • Provider contracts
  • Provider Portal

As a reminder, Providers can login to the Community First Provider Portal to verify eligibility, streamline claims management, view authorization approvals, denials, and other documents, and much more.

Action:

Providers are encouraged to share this information with their staff. If you have any questions about this notice, please email Provider Relations at ProviderRelations@cfhp.com or call 210-358-6030. You can also contact your Provider Relations Representative directly.

To access all Provider alerts:

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