Key Details:
Community First Health Plans has created a new Provider Services line to streamline support: 210-358-6030. Make this your go-to number to replace calling different Community First numbers for different services.
Call 210-358-6030 for assistance with:
- Member benefits or eligibility
- Authorizations
- Scheduling non-emergency medical transportation for a patient
- Service coordination
- Questions regarding claims
- Provider contracts
- Provider Portal
As a reminder, Providers can login to the Community First Provider Portal to verify eligibility, streamline claims management, view authorization approvals, denials, and other documents, and much more.
Providers are encouraged to share this information with their staff. If you have any questions about this notice, please email Provider Relations at ProviderRelations@cfhp.com or call 210-358-6030. You can also contact your Provider Relations Representative directly.
To access all Provider alerts:
- Log into the Community First Provider Portal
- Go to CommunityFirstHealthPlans.com/Provider-News
- Sign up for the Community First Provider eNewsletter
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