You can call your primary care provider at any time of the day or night. Someone will always be able to take your call. If you are unable to reach your doctor and need help, call the Nurse Advice Line toll-free at 1-800-434-2347.
Please Select A Plan
Community First does not require a referral to see a specialist. Some specialists may require a referral from your PCP in order to see you. Additionally, some services require a pre-authorization from Community First before you receive services. Your PCP will take care of this request for you. You can call Member Services to find out if a certain service requires authorization.
Some services that do not require a referral:
- Behavioral health services
- OB/GYN services
- Vision exams from an optometrist
Call Member Services if you need assistance finding a provider or to help you schedule an appointment at (210) 227-2347 or toll-free at 1-800-434-2347.