Community First Health Plans has earned the prestigious National Committee for Quality Assurance (NCQA) Health Outcomes and Community-Focused Care Accreditations for our Medicaid and Commercial health plans. It is our honor to join a small but committed group of health plans nationwide who strive to deliver high‑quality, patient‑centered care and break down barriers to care.
“Cultural competency is crucial to providing high-quality healthcare,” said Dr. Vivek Garg, President and CEO of NCQA. “Organizations achieving Health Outcomes and Community-Focused Care Accreditations are leaders in closing gaps in access to, experience with and quality of care. NCQA commends them for their dedication.”
Community First is the only community health plan in Texas to earn both of these accreditations, highlighting our leadership and dedication to improving health outcomes for the communities we serve. We are grateful to our network Providers who help us improve health care and outcomes for our Members and the community-at-large.
The NCQA Health Outcomes Accreditation and Community-Focused Care Accreditation are nationally recognized Accreditations that purchasers, regulators and consumers can use to distinguish organizations that meet rigorous standards in serving the needs of their unique populations.
Nationwide, Community First is one of only ten Managed Care Organizations (MCOs) to receive the NCQA Health Outcomes Accreditation, which recognizes organizations that lead the market in providing accessible and culturally or linguistically appropriate care or services, understand their population’s unique health needs, and address differences in health outcomes, experience, or access.
Community First is also one of only three MCOs in Texas to earn the NCQA Community-Focused Care Accreditation. This accreditation recognizes organizations that lead the market in providing member or patient-centered care or services. Together, these achievements reinforce Community First’s role as a trusted, mission‑driven health plan that always works to put the needs of our Members and community first.
Thank you for being part of our Provider network and for all you do to advance health equity and boost health outcomes in our area.
About Community First Health Plans
Community First Health Plans is dedicated to improving health outcomes and reducing disparities for diverse, historically underserved populations. Community First continues to be a leader in providing quality health care solutions in the Texas region.
About NCQA
NCQA is an independent nonprofit organization that defines and drives healthcare quality through accreditation, standards, performance measurement and expert support. For more than 35 years, NCQA has advanced transparency, accountability and enabled healthcare organizations to deliver better outcomes for patients. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is one of healthcare’s most widely used performance improvement tools. Learn more at ncqa.org.